FAQ

The important stuff

Shipping is free to EU-countries and VAT is included in the prices. Rest of the world there is a 25€ shipping fee, no VAT included and the customer is responsible for any customs fees and importing taxes.

Products from the stock will ship within 1-3 workdays or 3-7 if we have to build before shipping. It usually takes 1-4 days (for continental Europe) or 5-9 days (for the rest of the world) for the package to reach its destination.

14-day money-back guarantee and a limited warranty of 2 years when purchased at the official online store. Customer assumes shipping costs to our workshop.

More detailed information can be found at Terms and conditions.

Are your pedals all true bypass?

At the moment there is only one pedal available and yes, it is true bypass.

What power supplies work with your pedals?

A standard Boss / One Spot style 2.1mm barrel, 9V negative tip, positive ring, AC to DC power adaptor.

Can we sell your pedals in our store or online store?

Most likely, yes! If you are interested at retailing our pedals please email us at contact@pochardmusic.com